Cancellation Policy

Last updated: July 17, 2026

At Bellamentes, we understand that circumstances may change after placing an order. This Cancellation Policy explains the conditions under which you may request cancellation of your purchase.

1. Order Cancellation

If you wish to cancel your order, please contact us as soon as possible after completing your purchase.

Cancellation requests can be sent to:

Email: info@bellamentes.com

Please include:

• Your order number

• Your full name

• The reason for your cancellation request

We will make every reasonable effort to accommodate your request.

2. Cancellation Before Shipment

If your order has not yet been processed or shipped, we will attempt to cancel the order and issue a refund where applicable.

Once an order has entered the processing stage or has been shipped, cancellation may no longer be possible.

3. Orders That Have Already Shipped

If your order has already been shipped, it cannot be cancelled.

In this case, you may exercise your applicable right of withdrawal and request a return in accordance with our Shipping & Returns Policy and applicable consumer protection laws.

4. Refunds for Cancelled Orders

If a cancellation request is accepted, approved refunds will be processed using the original payment method.

Refund processing times may vary depending on your payment provider.

5. Incorrect Order Information

Customers are responsible for providing accurate order details, including delivery addresses and contact information.

If incorrect information is provided, please contact us immediately. We will try to assist where possible, but changes cannot be guaranteed after an order has been processed.

6. Contact Information

For cancellation requests or questions regarding your order, please contact:

Szymon Winiarski
Spijksterriet 8
9746 PH Groningen
Groningen, Netherlands

Email: info@bellamentes.com
Phone: +31 635233175

KVK: 17675824

Website: bellamentes.com